Transportation Management Software (TMS)

Customer Support

Phone Support

Our staff of dedicated, on-site personnel, who have a unique combination of application expertise and industry insight, will provide responsive customer support and strive to solve your problems and answer questions effectively. We cover assistance for technical issues that directly relate to our application: Phone: 314-244-3801 | Toll Free: 855-DITAT-GO

Email Support

Email our Support department directly to support@ditat.com regarding more complicated questions.

Help Materials

The software includes an online Help Guide. This guide will walk you through the software’s new features and tips for increasing productivity and troubleshooting issues.

Tutorial Videos

We have created a series of short animated videos to demonstrate how our software can easily transform your workflow. These videos are located in the help guide which is included in the software.

Integrated Partners

- Ditat has streamlined the entire accounting process to make everything much easier. Reporting is great and can get any data you need all in one place. Customer service for troubleshooting is flawless and always willing to help
  
  Nichole Schott, Jax Transport
- Ditat has helped improve visibility between our drivers and dispatcher which has cut back on phone calls, freeing up time for other duties. The few times we have needed support, we have been helped immediately by their knowledgeable support staff who offered assistance in a timely manner.
  
  Aaron Hees, Eldon Freightways Inc
- Ditat is a unique and the best all in one solution for Trucking companies, easy to learn, and easy to implement. Our team is very happy to work with Drew, Eric and his team. Thank you Ditat for making our job easier on the transportation management platform.
  
  Bek, VIP Global Inc
- Ditat has allowed us to utilize the many technology tools at our disposal and access the information in one place. The improved visibility and planning tools have allowed our operations team to become much more efficient.
  
  Amber Edmondson, Trailiner Corp.
- I don’t see us ever switching to any other TMS…
  
  Ben, Silver Trucking LLC